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Refund

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@socalfishingmaps.com. Please note that returns will need to be sent to the following address: 

SoCalFishingMaps.com
C/O Graylight Media
PO Box 50746
Eugene, OR 97405

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@socalfishingmaps.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@socalfishingmaps.com.

We make it easy to request a refund:

Customer support

Please contact us immediately and we will get you started on the refund process.

30-day money back guarantee

Contact us within 30 days of purchase for a refund.

Ship the product back to us

Use the original packaging your order arrived in. Please send product back in good condition to ensure full refund.

Include your order number

Include your order number and contact information in the package, so we know which order to refund.

We will refund ASAP

We will refund your money ASAP once the product is returned. Please allow up to a week for funds to clear your account.

No refunds on shipping

Shipping charges are not refundable.

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